How It Works
WordOfMouthComputerService created its own software
package which allows secure sharing of your screen, keyboard and mouse via
an internet connection. After we discuss your computer problem or training
needs, you will run our screen sharing software. This will automatically
initiate a connection between your computer and a WOMCS technician's
computer. At that point, only you and the technician can see your computer
screen and you both will be sharing the mouse and keyboard.
Remember, we will be on the phone with you during
the whole process in case you have any questions.
The technician will proceed to provide a solution
to your computer needs or provide you training while you watch it all on
your computer screen, in the privacy of your home or office.
It is not required that you be at your computer while we work on it. Most
of our customers enjoy watching as we fix their computer. However, if you
must be at work or have another reason you won't be there it is ok. You
must be at your computer for the initial installation, but that is all that is required on
your part. When the technician is finished with your computer, he will
disconnect and uninstall our software for you.
You will receive a detailed invoice via email
with the option to either pay with a credit card, PayPalâ or by
mailing a check. |